Privacy Policy

Welcome to Roadside Resq’s Towing Services Privacy Policy. Your privacy is important to us, and this document outlines how we collect, use, and protect your information. By using our website, you agree to the practices described here.

 

Who we are?

Our website address is: www.roadsideresq.com. We are a trusted provider of towing services in West Covina, committed to maintaining your privacy and ensuring your data is secure.

 

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string. This helps with spam detection.An anonymized string (hash) created from your email address may be shared with the Gravatar service to determine if you use it. The Gravatar service’s privacy practices are available here. Once your comment is approved, your profile picture will be visible alongside it.

 

Media

If you upload images to our site, avoid including embedded location data (EXIF GPS). Visitors to the website can download and extract such location data from the images. This is part of our commitment to roadside assistance data protection.

 

Cookies

• If you leave a comment, you may opt-in to save your name, email address, and website in cookies. These cookies last for one year and are for your convenience.
• When visiting our login page, we set a temporary cookie to check if your browser accepts cookies. This cookie does not store personal data and is discarded when you close your browser.
• If you log in, several cookies will save your login details and screen preferences. Login cookies last for two days, and screen option cookies last for a year. Selecting “Remember Me” extends login persistence to two weeks. Logging out removes these cookies.
• Editing or publishing an article will save an additional cookie, which expires after one day.

 

Embedded content from other websites

Content on this site, such as videos or images, may include embedded elements from other websites. These websites may collect data, use cookies, and track your interaction with their content. This includes tracking if you have an account and are logged in to those sites. We recommend reviewing their privacy practices for more details.

 

Who we share your data with?

If you request a password reset, your IP address will be included in the reset email. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not share your data with third parties beyond what is necessary for secure roadside service operations. 

 

How long we retain your data?

• Comments and their metadata are retained indefinitely for moderation purposes.
• Registered users’ personal information is stored in their user profiles. Users can view, edit, or delete their personal data anytime (except usernames). Administrators can also manage this data.

 

What rights you have over your data?

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Where your data is sent?

Visitor comments are checked through an automated spam detection service to ensure compliance with our privacy practices for towing services. We prioritize your privacy and security throughout all interactions.